Privacy Policy

Effective Date: 8/11/2025

The Retail Run (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website theretailrun.com, make a purchase, or interact with us via SMS, email, or other communication channels.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, shipping/billing address, payment details.

Transactional Information: Order history, purchase details, and delivery status.

Technical Information: IP address, browser type, device identifiers, and browsing activity.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.

Send transactional messages such as order confirmations, shipping updates, and account notifications.

Send marketing messages (only with your consent) including promotions, special offers, and product updates.

Respond to inquiries and provide customer service.

Improve our website, products, and services.

3. SMS/MMS Communications

By providing your mobile number and opting in via our website forms, you consent to receive:

Transactional Messages: Order confirmations, account updates, and other service-related messages.

Marketing Messages: Special offers, promotions, and updates.

Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for help. Your consent to receive marketing messages is not required as a condition of purchase.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers (e.g., GoHighLevel, Twilio, Stripe, PayPal, USPS, UPS, FedEx).

Analytics providers (e.g., Google Analytics).

Law enforcement or regulatory authorities when required by law.

5. Data Retention

We retain your information as long as your account is active or as needed to fulfill orders, comply with legal obligations, or resolve disputes.

6. Your Privacy Rights

You may:

Request a copy of your personal information.

Request correction or deletion of your information.

Withdraw marketing consent at any time by replying STOP or using the unsubscribe link in emails.

7. Security

We implement appropriate security measures to protect your information, though no method is 100% secure.

8. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this policy at any time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

The Retail Run
102 Tullamore Rd
Garden City, NY 11530
Email: [email protected]
Phone: 516-816-9694